Privacy Policy for PetHydra Bot
Effective Date: January 1, 2025
1. Introduction
PetHydra Bot (“we”, “us”, or “our”) operates the website at pethydrabot.pro (the “Service”). This privacy policy explains how we collect, use, and protect information in connection with smart pet water dispensers.
2. Information We Collect
We may collect personal data that you provide when you create an account, use our contact form, or communicate with us. This includes your name, email address, phone number, and address details (100 Queen Street, Ottawa, ON K1A 0A9, Canada), as well as any other information you choose to share.
3. How We Use Your Information
We use collected data to:
- Process and fulfill orders for our products
- Provide customer support and respond to inquiries
- Enhance and improve our Service
- Send you updates and newsletters if you opt in
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to track activity on our Service. Cookies are small data files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect functionality.
5. GDPR Compliance
If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including:
- The right to access personal data we hold about you
- The right to rectify inaccurate information
- The right to erasure of personal data under certain conditions
- The right to restrict or object to processing
- The right to data portability
To exercise these rights, please contact us via our contact form.
6. Data Security
We implement industry-standard measures to safeguard your personal data. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Third-Party Services
We may use trusted third-party providers to host data, process orders, or send emails. These providers are bound by confidentiality obligations and may not use your data for other purposes.
8. Data Retention
We retain personal data only as long as necessary to fulfill our obligations, comply with legal requirements, and resolve disputes.
9. Your Rights and Choices
You can update or delete your account information at any time. You can also unsubscribe from marketing communications by following the instructions in those messages or contacting us directly.
10. Contact Us
If you have any questions about this privacy policy, please reach us:
Address: 100 Queen Street, Ottawa, ON K1A 0A9, Canada
Phone: +14164955622
Business ID: 165991100
11. Changes to This Policy
We may update this policy from time to time. The effective date will be updated accordingly. We encourage you to review this page periodically.